Our Code of Conduct

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Our Code of Conduct guides us in our actions as individuals and as a company; it is the foundation for all business practices within the Group and establishes the expectations for the responsible and ethically, legally and socially correct behavior of our staff. The Code was developed together with the business divisions to ensure that regional requirements are considered and lays down the jointly approved principles of our corporate culture and business practices. Our managers serve as role models. We expect them to lead by example in both behavior and values, foster the corporate culture and the principles of Deutsche Post DHL Group in everything they do, and communicate these values to our employees. The Code of Conduct is an integral component of our employment contracts with our managers.

Deutsche Post DHL Group policies

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Deutsche Post DHL Group policies

The Supplier Code of Conduct is an integral part of our supplier management system and of the contracts we enter into with suppliers. It ensures that our values and principles are embedded in our supply chains, and oligates our suppliers to ensure that their own business partners and subcontractors adhere to our standards as well.

Our Supplier Code of Conduct is guided by the principles of the Universal Declaration of Human Rights and those of the UN Global Compact, and takes into account widely recognized legal standards including prevailing anti-corruption laws and conventions.

All other Group policies, such as the Anti-Corruption Policy and regionally applicable policies and guidelines, are either based on or derived from the Code of Conduct. Some of these policies are intended exclusively for internal use. ComplianceThe adherence to laws and regulations, standards, company policies and self-commitments. with the Code of Conduct is monitored by the Compliance organization. Violations of the Code can be reported via various channels, including the Compliance Hotline.

Leveraging external expertise

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Against the backdrop of changing political and social demands, we seek the advice of the Sustainability Advisory Council (SAC) in the implementation and development of our Code of Conduct. The SAC is an external group of international experts that includes stakeholders from a range of professions and standpoints. In 2016, the former Integrity Board was merged with the SAC to consolidate the expertise of both bodies into a single advisory council

Employee training

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As a multinational enterprise, we have made our Code of Conduct available in many different language versions. Via online seminars, which we also use in the induction processes for new employees, we familiarize our workforce with the contents of the Code and their application in the workplace. Training is mandatory for managers – in communicating our principles and values, they serve as role models and facilitators. Suppliers and employees who have contact with suppliers are given special Supplier Code of Conduct training. We also provide training on other specialized topics, such as anti-corruption and competition law.