Refugee aid in Germany

Deutsche Post DHL Group is actively involved in refugee aid. In 2016 the Group made an important contribution to the integration of refugees in Germany, relying on the tremendous support and involvement from our employees as well as close collaborative partnerships with leading aid organizations. We focus our support on longer-term refugee integration programs, with an emphasis on language acquisition and vocational preparation and training. In the reporting year the Group was recognized multiple times for its involvement in refugee aid. 

Refugee aid initiative at Deutsche Post DHL Group

Refugee aid initiative at Deutsche Post DHL Group

Deutsche Post DHL Group’s refugee aid efforts rely on partnership with leading aid organizations. The Group also partners with additional NGOs nationwide.

Cooperation with partner organizations
Organization   Activities
Teach First Deutschland  
  • Job application and interview training, office/site tours, bicycle repair shop, classroom renovations, integration guides, student internships
Aktion Deutschland Hilft  
  • Various local activities with member organizations within the Aktion Deutschland Hilft coalition, including Malteser International and the Workers’ Samaritan Federation (ASB), Berlin
Wir Zusammen  
  • A coalition of over 160 organizations that bundle their refugee aid efforts through a common platform
  • Mentoring program with language modules and support
Association of German Chambers of Commerce and Industry (DIHK) network “Unternehmen integrieren Flüchtlinge” (Companies integrate refugees)  
  • Nationwide platform for companies involved in refugee aid

Integrating refugees into the jobs market

In the reporting year Deutsche Post DHL Group offered internships to 457 refugees. A total of 292 refugees – including individuals from Eritrea, Rwanda, Syria and Togo – received employment contracts from us over the course of the reporting year; 134 of these were offered after successfully completing an internship with us. Eighteen refugees began apprenticeships with us after completing an internship or other entry-level qualification.

The Group remains committed to its work in the area of refugee aid. With targeted measures to promote language learning it helps refugees build a foundation for the transition to working life and successful integration into society. The Group will also continue providing financial support for refugee aid.

Infrastructure for employee engagement

In the reporting year we established infrastructure to further facilitate employee engagement on behalf of refugees. As part of this, a nationwide network of 100 volunteer coordinators was mobilized to facilitate the efforts between employees, aid organizations, government authorities/agencies, and local communities. We also used our internal communications channels to establish platforms for dialogue and exchange among active employee volunteers.

Employees have responded positively to our refugee aid initiative. Around 15,000 employees participated in more than 1,000 different activities, including donation drives, language learning, recreational activities or supporting refugees in dealings with the authorities. We provided additional support to our employee volunteers by conducting informational events for integration guides and reading/language “buddies”, who also received special reading materials.

Manpower support for government authorities

In the reporting year 199 of our employees volunteered to support the Federal Office for Migration and Refugees (BAMF) in their efforts to organize volunteer activities and establish a pool of potential volunteers.

Space for refugee housing

In the reporting year there was a significant decrease in the demand for space for refugee housing. Of the roughly 100,000 square meters of property made available by the Group for refugee aid/housing, some 26,000 square meters – including properties in Euskirchen, Stuttgart, Hamburg, Bonn, Oschatz and Elmshorn – were used for this purpose.