Diversity Management

All Different – Together Successful: this is the motto under which people from different cultures with diverse backgrounds, world-views and talents come together as a team at Deutsche Post DHL Group. Working as one, they find innovative solutions, develop new markets and win new customers. We consider this diversity a source of tremendous potential – a driver of continued business growth and a key to attracting and retaining talent in our company.

“Our success is derived from the knowledge, skills and perceptions of our approximately 510,000 employees worldwide. We thus place great importance on greeting the diversity and individuality of our workforce by showing tolerance and respect.”

Melanie Kreis
Board Member for Finance and Human Resources

This international structure and multicultural teamwork increases our attractiveness as a potential employer. In Germany, we employ people from more than 150 countries – people from about 50 countries work at our headquarters in Bonn alone. Diversity is simply a part of who we are at Deutsche Post DHL Group.

As a global enterprise, we also believe it is important to align with local and cultural conditions in the diverse countries and markets in which we operate. We thus rely on local managers, whom we train and develop so they can grow our business by putting their local knowledge to use.

Diversity and mutual respect are core corporate values and are embraced across the Group. In addition to everyday examples of respectful and valued collaboration in the workplace, these values are confirmed in the results of our annual Employee Opinion Survey, to which we added a diversity component in 2015. The results show how the many facets of diversity are both accepted and integrated into our everyday dealings with one another, and serve to highlight areas for improvement. We are expressly committed to equal opportunity and emphasize this both in our Code of Conduct and the Deutsche Post DHL Group Corporate Diversity & Inclusion Statement. We encourage employees to report violations of the Code of Conduct through various channels, including our Compliance Hotline.

Our commitment to diversity is also reflected in our contribution to refugee aid in Germany. Please see the Society & Engagement chapter for additional details. Deutsche Post DHL Group was recognized several times in 2016 for its exemplary social engagement.

In the reporting year, we enhanced our diversity KPI monitoring system; performance against the KPIs is regularly reported to Management and discussed. This brings greater transparency to this topic, helps identify action areas and promotes exchange between our business divisions.

Diversity management brings responsibility and opportunity

Managers and executives play a key role in putting diversity management into practice on a daily basis. We therefore offer management-level staff special diversity training.

The Diversity Council, an internal committee chaired by the Board Member for Human Resources that includes executives from the central functions and the divisions, advises on diversity management strategy. It convened three times in the reporting year and placed particular focus on the diversity within our management teams. Items on the agenda included processes for increasing the number of women in management as well as the diversity of nationalities in management positions. Diversity Council members also function as advocates for diversity within their respective divisions. In addition to the Diversity Council, the company also has diversity management experts in place at the regional and country levels as well as at headquarters.

For the fourth time in succession, we took the opportunity to extend Diversity Day, a Germany-wide event organized around the Diversity Charter on June 7, 2016, by holding an entire Diversity Week. At over 200 locations, some 40,000 employees took part in activities and events on various diversity-related topics. In cooperation with the Diversity Charter, the DHL hub in Leipzig held a series of diversity workshops and expert talks from June 7 - 9, 2016. The kick-off event, arranged as a podium discussion with managers and our Board Member for Human Resources, focused on the significance of our diverse workforce for Deutsche Post DHL Group. In a subsequent open forum, topics included dealing with diversity in society as a whole and its significance for Leipzig as a business location.