GRI-Index

Global Reporting Initiative

The 2016 Corporate Responsibility Report (CR Report) was prepared in accordance with the international G4 Guidelines (Core Level) issued by the Global Reporting Initiative (GRI). The material issues selected for the report are based on the results of our 2015 materiality analysis.

United Nations Global Compact

The CR Report also serves as an Advanced Level Communication on Progress (COP) on our commitment to the ten principles of the UN Global Compact (UNGC). The linkages to the UNGC’s ten principles are based on the UNCI/GRI publication “Making the Connection”. The UNGC principles have been integrated and noted accordingly in the GRI Index.

  • General Standard Disclosures

  • Specific Standard Disclosures

General Standard Disclosures

GRI   UNGC-
Principle
  Brief Description   Reference   Comment
Strategy und Analysis
G4 1     CEO Statement   A word from the CEO  
Organisational profile
G4 3     Name of the organization   The Group: Group Brands  
G4 4     Primary brands, products and services   The Group: Group Brands

Business units and market positions
 
G4 5     Location of the organization's headquarters   The Group  
G4 6     Countries where the organization operates   The Group  
G4 7     Nature of ownership and legal form   The Group  
G4 8     Markets served   The Group

Business model and organisation
 
G4 9     Scale of reporting organization   The Group

Consolidated Financial Statements

Economic data: Key figures

Business model and organisation

Group Management Report
 
G4 10  
6
  Total workforce by employment contract, employment type, and region   Workforce structure

Multiyear overview Employee data
  We report the total number of employees and the proportion by employment contract and gender, groups of persons and the total population by gender and region.
G4 11  
3
  Percentage of total employees covered by collective bargaining agreements   Compensation

Code of Conduct
 
G4 12     Organization's supply chain   The Group  
G4 13     Significant changes regarding size, structure, ownership or supply chain   The Group

Significant Events

Consolidated Financial Statements
 
G4 14     Application of precautionary approach or principle   Economic Success  
G4 15     Externally developed sustainability charters or principles which the organization endorses   Memberships and Partnerships  
G4 16     Membership in associations   Memberships and Partnerships  
Identified Material Aspects and Boundaries
G4 17     All entities included in financial statements   List of Shareholdings 2016  
G4 18     Process for defining report content   Focus areas

Management process

Materiality analysis 2015
 
G4 19     Material aspects identified   Targets and achievements

Focus areas

Management process

Materiality analysis 2015
 
G4 20     For each material aspect, aspect boundary within the organization   Focus areas

Materiality analysis 2015
 
G4 21     For each material aspect, aspect boundary outside the organization   Focus areas

Materiality analysis 2015
 
G4 22     Effect of any restatements of information provided in previous reports   Data measurement techniques, bases of calculations  
G4 23     Changes from previous reports in the scope and aspect boundaries   Data measurement techniques, bases of calculations  
Stakeholder engagement
G4 24     Stakeholder groups   Stakeholder dialogue formats  
G4 25     Identification of stakeholders   Deutsche Post DHL Group stakeholders

Strategy

Materiality analysis 2015
 
G4 26     Approach to stakeholder engagement   Stakeholder engagement  
G4 27     Key topics and concerns raised through stakeholder engagement   Main insights gained from stakeholder dialogues in 2016

Focus areas
 
Report Profile
G4 28     Reporting period   About this report  
G4 29     Date of most recent previous report   About this report  
G4 30     Reporting cycle   About this report  
G4 31     Contact point   About this report  
G4 32     GRI content index   About this report  
G4 33     External assurance policy   About this report  
Governance
G4 34     Governance structure   Boards and committees  
Ethics and Integrity
G4 56  
10
  Values, principles, standards of behavior   Code of Conduct  

 

 

Specific Standard Disclosures

GRI   UNGC-
Principle
  Brief Description   Reference   Comment
Employees
DMA     General information on management approach   Management approach and targets  
Material Issue: Occupational Safety and Health
G4 LA 5     Percentage of total workforce represented in formal health and safety committees   Managing our health management activities   We report on our work committees and their activities. We do not take the quantification of the members as a percentage of the total workforce.
G4 LA 6     Occupational diseases and workplace accidents   Groupwide sickness rate

Accident rate remains stable
  The shares of the entire staff are not reported.
G4 LA 7     Workers with high incidence for diseases related to their occupation   Creating healthy work environments  
G4 LA 8     Percentage of the active participation of the workforce in formal employment agreements regulating occupational safety and health   Creating healthy work environments   We received several awards for our exemplary health management in 2015. We clearly point out the development, goals and successes of our work safety culture at Deutsche Post DHL Group. We can not show the exact extent of the active participation of the workforce in formal operating agreements, in which workplace safety regulations are regulated.
Material Issue: Education and Training
G4 LA 9  
6
  Average number of hours per year for training and further training per employee by gender and employee category   Continuous development and systematic learning

Learning and development at Deutsche Post DHL Group
  We report the average training expenditure of our employees for further training in the year under review.
G4 LA 10     Programs for skills management and lifelong learning   Turning employees into experts

Continuous development and systematic learning

Learning and development at Deutsche Post DHL Group
 
G4 LA 11     Percentage of employees receiving regular performance and career development reviews   Continuous development and systematic learning   As a company operating in 220 countries around the world, we do not collect data on the proportion of employees assessed for economic reasons.
Governance
DMA     General information on management approach   Management approach and targets    
Material Issue: Compliance
G4 EN 29  
8
  Fines and non-monetary sanctions for non-compliance with environmental laws and regulations   Responsibility and reporting

Opportunities and Risks
  Significant fines and non-material penalties are reported in the Annual Report 2016 under Opportunities and Risk Management.
G4 S0 8     Fines and non-monetary sanctions for non-compliance with laws and regulations   Responsibility and reporting

Opportunities and Risks
  Signifikante Geldbußen und nicht materielle Strafen werden im Geschäftsbericht 2016 unter Chancen- und Risikomanagement ausgewiesen.
G4 PR 9     Fines for non-compliance with laws and regulations concerning the use of products and services   Responsibility and reporting

Opportunities and Risks
  Significant fines and non-material penalties are reported in the Annual Report 2016 under Opportunities and Risks.  
G4 SO 3  
10
  Operations analyzed for risks related to corruption   Management approach & targets   As a member of the "Partnering Against Corruption Initiative" (PACI) of the World Economic Forum, we are committed to implementing their six principles in concrete and measurable activities. The analysis of the individual locations checked for corruption risks and the corresponding risks is not essential for us. Fighting corruption is the foundation of our corporate strategy
G4 SO 4  
10
  Percentage of different groups of people and regions who have received training on anti-corruption measures   Management approach & targets   Compliance is an integral part of our corporate culture. This includes measures to combat corruption. Through targeted communication and regular training, we support all our employees and business partners in understanding and complying with our compliance rules. The subdivision of these training courses by persons and stakeholder groups as well as different regions is not levied.
G4 SO 5  
10
  Incidents of corruption, legal disputes and actions taken   Management approach & targets

Opportunities and Risks
 
G4 SO 6       Political contributions   Transparency in pursuing company interest    
G4 SO 7     Legal actions for anti-competitive behavior   Management approach & targets

Opportunities and Risks
 
G4 HR 4  
3
  Limits placed on freedom of associations and measures taken to support rights   Code of Conduct

Employee relations
  During the period under review, there were no significant and well-known cases at our business locations or at suppliers where employees' rights to freedom of association or collective bargaining were infringed or seriously compromised.
G4 HR 5  
5
  Risk for incidents of child labor and measures taken   Code of Conduct

Employee relations
 
G4 HR 6  
4
  Risk for incidents of forced or compulsory labor and measures taken   Code of Conduct

Employee relations
 
G4 HR 9     Operations that have been subject to human rights reviews   Code of Conduct

Supplier management

Employee relations

Compliance Management approach & targets
  Human rights requirements are an integral part of our compliance management system, which means that we have our principles and values ​​across all our sites.
G4 HR 10     New suppliers screened using human rights criteria   Supplier management   Our Suppliers are audited before the contract is concluded with regard to our Supplier Code of Conduct. We do not provide a breakdown after the examination of various criteria of the Code of Conduct in percent.
Material Issue: Dataprotection and Security
DMA     General information on management approach   Management approach & targets  
G4 PR 8     Complaints regarding breaches of customer privacy   Management approach & targets   Proprietary information.
Standards in value chain
DMA     General information on management approach   Management approach & targets  
Aspect: Supplier Environmental Assessment
G4 EN 32  
8
  Proportion of new suppliers, which have been checked on the basis of ecological criteria   Management approach & targets

Centralized procurement and supplier management ensure highest standards

Subcontractor management
  Our Suppliers are audited before the contract is concluded with regard to our Supplier Code of Conduct. We do not provide a breakdown after the examination of various criteria of the Code of Conduct in percent.
G4 EN 33  
8
  Significant negative enviromental impacts in the supply chain and actions taken     Management approach & targets

Management approach & targets
 
Aspect: Environmental Grievance Mechanisms
G4 EN 34     Grievances about environmental impacts   Management approach & targets   Grievances about environmental impacts are not recorded separately.
Aspect: Supplier Assesment for Labor Practices
G4 LA 14     Proportion of new suppliers that have been audited for work practices   Management approach & targets   Our Suppliers are audited before the contract is concluded with regard to our Supplier Code of Conduct. We do not provide a breakdown after the examination of various criteria of the Code of Conduct in percent.
G4 LA 15     Significant negative impacts for labor practices in the supply chain and actions taken   Management approach & targets

Health & occupational safety
 
Aspect: Labor Practices Grievance Mechanisms
G4 LA 16     Grievances about labor practices   Supplier Management   Grievances about labor practices are not documented separately.
Aspect: Supplier Human Rights Assessment
G4 HR 10     Percentage of new suppliers audited according to human rights criteria   Supplier Management   Our Suppliers are audited before the contract is concluded with regard to our Supplier Code of Conduct. We do not provide a breakdown after the examination of various criteria of the Code of Conduct in percent.
G4 HR 11     Significant negative human rights impacts in the supply chain and actions taken   Supplier Management  
Aspect: Human Rights Grievance Mechanisms
G4 HR 12     Grievances about human rights impacts   Supplier Management   Proprietary information.
Aspect: Supplier Assessment for Impacts on Society
G4 SO 9       Percentage of new suppliers audited with regard to impact on the society   Supplier Management   Our Suppliers are audited before the contract is concluded with regard to our Supplier Code of Conduct. We do not provide a breakdown after the examination of various criteria of the Code of Conduct in percent.
G4 SO 10       Significant negative impacts on society in the supply chain and actions taken   Supplier Management  
Aspect:Grievance Mechanisms for Impacts on Society
G4 SO 11     Grievances about impacts on society   Supplier Management   Proprietary information.
Environment
DMA     General information on management approach   Management approach and targets  
Material Issue: Energy
G4 EN 3  
7,8
  Energy consumption within the organization   Fuel use for transportation

Efficiency Management
 
G4 EN 4  
8
  Energy consumption outside the organization   Developments in greenhouse gas emissions

Greenhouse gas emissions, CO2e-Emissions Group-wide
  No indication of energy consumption; Instead, we consider Scope 3 emissions (see EN17).
G4 EN 5  
8
  Energy intensity   Environment Data   The energy and CO2 intensity of our vehicles, aircraft and buildings is the basis of our carbon accountability. Instead, we report on progress in improving our carbon efficiency.
G4 EN 6  
8,9
  Reduction of energy consumption   Environment Data   The Group-wide reduction in energy consumption is the product of various internal and external factors. Due to the large number of efficiency measures, the exact causal link between efficiency initiatives and the reduction of consumption can not be measured.
G4 EN 7  
8,9
  Reduction in energy requirements of products and services   Environment Data: Vehicles

Annex: CO2-Report: Eco-sensitive products
  The development of the energy requirements of all individual products and services is not shown.
Material Topic: Emissions
G4 EN 15  
7,8
  Direct greenhouse gas emissions   CO2e-Emissions Group-wide

Emissions

Carbon calculation models, Greenhouse Gas Protocol (GHG Protocol)
  We report Scope 1 THG emissions as Mt CO2e Bruttovolumen. According to the Greenhouse Gas Protocol, biogenic emissions are not part of these direct emissions of GHG.
G4 EN 16  
7,8
  Energy indirect greenhouse gas emissions   Greenhouse gas emissions: Scope 2 CO2e emissions

Emissions

Carbon calculation models, Greenhouse Gas Protocol (GHG Protocol)
  We report Scope 2 THG emissions as Mt CO2e grossvolumes. According to the Greenhouse Gas Protocol Scope 2 Guidance, we report GHG emissions for Scope 2 by both the location and the market-based method.
G4 EN 17  
7,8
  Other indirect greenhouse gas emissions   Greenhouse gas emissions: Scope 3 CO2e emissions

Emissions

Carbon calculation models, Greenhouse Gas Protocol (GHG Protocol)
  We report Scope 3 THG emissions as Mt CO2e Bruttovolumen according to the categories of the Greenhouse Gas Protocol.
G4 EN 18  
8
  Greenhouse gas emissions intensity   Greenhouse gas emissions  
G4 EN 19  
8,9
  Reduction of greenhouse gas emissions: Environment and Solutions   Standardized products   The Group-wide reduction in greenhouse gas emissions is a product of various internal and external factors. Due to the large number of measures, the exact causal link between efficiency initiatives and the reduction of greenhouse gas emissions can not be measured.
G4 EN 20  
7,8
  Emissions of ozone-depleting substances     Manufacturing, import and export ozone depleting substances is not part of our business.
G4 EN 21  
7,8
  NOx, SOx and other significant air emissions   Local air pollutants and noise

Local air pollutants

Carbon calculation models, Greenhouse Gas Protocol (GHG Protocol)
  We present NOx, SOx and PM air emissions.