About this report

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The 2016 Corporate Responsibility Report (CR Report) was prepared in accordance with the international G4 Guidelines (Core Option) issued by the Global Reporting Initiative (GRI). The material issues selected for the report are based on the results of our 2015 materiality analysis. The CR Report also serves as an Advanced Level Communication on Progress (COP) on our commitment to the ten principles of the UN Global Compact (UNGC). The linkages to the UNGC’s ten principles are based on the UNCI/GRI publication “Making the Connection”. The UNGC principles have been integrated and noted accordingly in the GRI Index.


The CR Report is published annually and appears concurrently with the Group’s Annual Report. The 2016 CR Report was published March 8, 2017 online as well as in PDF format in both German and English. The 2015 report was published March 9, 2016. The Group has been reporting on the environment, HR matters and corporate responsibility since 2003. All of these reports can be found in the download area of the Deutsche Post DHL Group website.

Independent third-party review

Report content on material topics as well as content in the chapter “Organization and Strategy” was reviewed by the audit firm PricewaterhouseCoopers (PwC), Frankfurt/Main. Information regarding the scope and outcome of the audit can be found in the Assurance Report. Carbon offset data for our climate neutral products are verified annually by the audit firm Société Générale de Surveillance (SGS). The results of this audit are not available until after the publication of this report. We therefore refer you to the Deutsche Post DHL Group website for further information.

Reporting scope

The 2016 CR Report covers the period from January 1 until December 31, 2016 and applies to the consolidated group as described in the 2016 consolidated financial statements. The consolidated group includes all companies controlled by Deutsche Post AG. Departures from this rule are indicated accordingly. The list of the Group’s shareholdings for 2016 is available for download on the Deutsche Post DHL Group website. Content that has been reviewed and verified by PwC has been marked accordingly (pwc).

Data measurement techniques, bases of calculations

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Unless otherwise noted, “headcount” is used to refer to our employees in quantitative terms; this data is as of year-end (December 31, 2016). Data measurement techniques are accounted for at the appropriate sections herein. The bases of calculations for data, including assumptions and techniques underlying estimations, are also duly noted. This also applies to any changes made in the calculation bases over the previous year. Adjustments to prior-year figures are marked accordingly. In accordance with the Greenhouse Gas Protocol standard, Scope 2 greenhouse gas emissions are reported as gross CO2e volumes using both the site-based and market-based methods. Unless explicitly stated otherwise, reported data is based on the market-based method. Our calculation methodologies meet the requirements of the European Emissions Trading System (EU-ETS) as well as the EN 16258 and ISO 14064 standards.


Your opinion is important to us. Please feel free to mail us your questions and suggestions.

Deutsche Post AG – Headquarters – Corporate Communications and Responsibility, 53250 Bonn / Germany

Design & implementation

Design and implementation: NEW.EGO GmbH, München
Lithography: Gekko Brandservices GmbH
Print production: Williams Lea Tag Worldwide, Bonn
Printing: Woeste Druck + Verlag GmbH & Co. KG
Translation: Deutsche Post Corporate Language Services